Secure your team's Intercom usage

Resmo provides valuable security and compliance insights into your organization's Intercom configurations. Set up change alerts for new admin additions or team assignment updates, ensuring robust monitoring and control of your Intercom environment.
Continuous Audit History
Resource and Config Discovery
Security Analysis and Alerts

Monitor Admins and Teams

Keep track of the number of admins assigned to each team in Intercom. This helps in managing user roles effectively, ensuring that the right personnel have the appropriate level of access for secure and efficient customer interactions.

saas inventory
saas security policies

Analyze Team Assignment Dynamics

Utilize SQL queries and security policies to analyze how team assignments are evolving over time in Intercom. Understanding these trends is crucial for maintaining a balanced and responsive customer service team, ensuring optimal security and efficiency in customer communications.

Stay Informed of Critical Changes

Configure alerts to receive immediate notifications about significant updates in Intercom, such as the addition or removal of admins and changes in team assignments. These alerts enable quick adjustments to maintain a secure and well-managed customer messaging environment.

saas security alerts
cloud security audit logs

Track Admin and Team Activities

Maintain a detailed record of all admin and team-related activities in Intercom. Regularly reviewing these logs provides insights into user management and team dynamics, aiding in the continuous improvement of your customer engagement strategy and security practices.

Explore all resources from a unified view.

Managing SaaS security can easily become a challenge. Skip the challenges with Resmo by bringing all resources together on a single page. Discover users, groups, teams, escalations, and many other resources with their change histories.
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Resmo resources page

All key resources. Collected in near real time.

  • Admin
  • Team
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All resources and counting
Questions and rule checks
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Intercom Integration with Resmo

Intercom is a customer messaging platform that facilitates communication between businesses and their customers. It offers a suite of tools for personalized conversations, improving customer engagement and enhancing the overall customer experience.

By integrating with Intercom, Resmo delivers valuable insights into your customer messaging environment. With a detailed view of admin assignments and historical data on team assignments.

Key features:

  • Enumerates the number of admins assigned to each team
  • Tracks changes in team assignments over time

Secure your growth. Know what is happening on SaaS and Cloud.

“If you are running a modern business on SaaS you need to check out Resmo for asset management. It's life changing. You can query users and assets over all major SaaS providers."

Daniel Grzelak, CISO at Linktree

We change the way modern teams do security.

Let us show you how.