20 Best IT Asset Management Software To Try in 2024
Keeping track of all your IT assets can feel like trying to herd cats. From laptops and mobile devices to software licenses and servers, there's a lot to keep an eye on. That's where IT asset management software comes into play, acting as your digital lasso to round up and manage all those pesky details in one place.
Whether you're a small business owner wearing multiple hats or an IT professional in a large corporation, finding the right tool can save you time, money, and a lot of headaches. In this blog post, we'll dive into some of the best IT asset management software options out there, each with its own set of features designed to make your life easier. So, grab a coffee, and let's get started on finding the perfect fit for your organization's needs.
1. ManageEngine Endpoint Central
Best for Comprehensive Endpoint Management and Security
ManageEngine Endpoint Central is an endpoint management solution ideal for businesses aiming to manage and secure desktops, laptops, servers, and mobile devices efficiently. It stands out for automating IT tasks such as software deployment, patch management, asset management, and security configurations. The platform supports a broad range of devices and facilitates both on-premises and remote endpoint management, making it suitable for various organizational sizes.
Pros
- Extensive device coverage
- Automated patch management
- Remote troubleshooting capabilities
Cons
- Complexity in advanced feature setup
- Potentially high cost for small businesses
- Relies on stable network connectivity for remote management
2. Freshservice
Best for Streamlined IT Service Management
Freshservice is a cloud-based IT Service Management (ITSM) tool that caters to organizations looking for an intuitive, scalable solution to streamline their IT services. It's known for its user-friendly interface, automation of routine tasks, and effective incident, problem, and change management. Freshservice is designed to improve the efficiency of IT teams, enhance service delivery, and foster a productive work environment through its comprehensive set of features, including asset management and an integrated knowledge base.
Pros
- User-friendly interface
- Extensive automation capabilities
- Integrated asset management
Cons
- Limited customization options
- Pricing may escalate with additional features
- Integration complexities with non-native applications
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3. EZOfficeInventory
Best for Asset Tracking and Management
EZOfficeInventory is a cloud-based asset management tool that excels in tracking and managing assets throughout their lifecycle. It is designed for businesses of all sizes seeking to optimize asset utilization, reduce maintenance costs, and prevent asset misplacement. With features like QR code and barcode scanning, asset reservation, and maintenance tracking, EZOfficeInventory simplifies the process of asset inventory management, making it easy for teams to access asset information and manage assets efficiently.
Pros
- QR code and barcode scanning
- Maintenance and service tracking
- Easy-to-use interface
Cons
- Limited advanced features for large enterprises
- Customization options may be inadequate for specific needs
- Integration with external systems can be challenging
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4. ServiceNow IT Operations Management
Best for Advanced IT Operations and Automation
ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed for businesses aiming to optimize their IT infrastructure and operations through automation and artificial intelligence. It is particularly effective for large enterprises looking to gain visibility into their IT landscape, automate IT processes, and enhance operational efficiency. ServiceNow ITOM enables organizations to manage their IT assets, operations, and services in a unified platform, facilitating incident resolution, real-time analytics, and cloud services management.
Pros
- Extensive IT automation capabilities
- Integrated AI for predictive analytics
- Unified platform for IT services and operations
Cons
- Steep learning curve for new users
- High cost, particularly for small businesses
- Complexity in initial setup and customization
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5. ServiceNow Strategic Portfolio Management
Best for Enterprise Portfolio Planning and Management
ServiceNow Strategic Portfolio Management (SPM) is tailored for organizations aiming to align their investment decisions with business strategies effectively. It facilitates comprehensive management of enterprise portfolios, from ideation through execution, ensuring that investments in projects, applications, and products drive maximum value and align with strategic goals. ServiceNow SPM stands out for its ability to provide real-time insights into portfolio performance, enhance decision-making, and foster agility in strategic planning processes.
Pros
- Real-time portfolio insights
- Aligns investments with strategic goals
- Enhances decision-making agility
Cons
- Complexity in implementation
- High cost for smaller organizations
- Requires training for full utilization
6. Red Hat Satellite
Best for Simplified Linux System Management and Automation
Red Hat Satellite is designed for organizations using Red Hat Enterprise Linux, offering a comprehensive solution for managing and automating Linux systems. It combines the capabilities of Red Hat Satellite for on-premise management with cloud-based services, facilitating the deployment, scaling, and management of Red Hat environments. Smart Management helps ensure systems are secure, compliant, and up to date, significantly reducing the manual effort required for system administration.
Pros
- Simplifies Red Hat environment management
- Supports both on-premise and cloud-based management
- Enhances security and compliance
Cons
- Primarily for Red Hat environments
- Cost can be high for smaller setups
- Requires specific knowledge for optimal use
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7. AWS Systems Manager
Best for Cloud Operations and Automation
AWS Systems Manager is ideal for businesses leveraging AWS cloud services, providing tools to view and control AWS infrastructure. It facilitates the automation of operational tasks, making it easier to maintain system security and compliance. Through features like operational insights, patch management, and automation, AWS Systems Manager helps users optimize their AWS resources, reduce manual operations, and ensure consistency across their cloud environment.
Pros
- Deep integration with AWS services
- Comprehensive operational insights
- Automates routine management tasks
Cons
- Complexity in setup for beginners
- Primarily beneficial for AWS environments
- Can become costly with extensive usage
8. AWS Service Catalog
Best for Cloud Service Catalog Management and Governance
AWS Service Catalog is recognized as one of the best IT management software for businesses looking to manage and govern a catalog of IT services on the AWS cloud. It allows organizations to create and manage a standardized catalog of IT services that can be quickly deployed across AWS environments. This tool is essential for ensuring compliance, governance, and standardization across cloud resources, making it easier for IT administrators to control the provisioning of resources and for users to access AWS services.
Pros
- Simplifies IT service governance
- Standardizes resource provisioning
- Enhances compliance and control
Cons
- Limited to AWS services
- Learning curve for catalog configuration
- Potential for additional costs with extensive service usage
9. Microsoft System Center
Best for Unified Datacenter Management
Microsoft System Center stands out as a top choice for organizations seeking to manage their datacenter and IT environments seamlessly. It is recognized as one of the best IT management software solutions, especially for Windows-based environments. Microsoft System Center enables comprehensive management of virtualized, software-defined, hybrid, and cloud environments, offering tools for automation, configuration, monitoring, and protection. It’s designed to simplify datacenter management, enhance IT service delivery, and facilitate the deployment and management of applications and services across various platforms.
Pros
- Integrated management of Windows environments
- Automation of datacenter processes
- Extensive monitoring and troubleshooting tools
Cons
- Primarily optimized for Windows
- Can be complex to implement and manage
- May require significant investment for full functionality
10. N-able N-central
Best for Remote Monitoring and Management
N-able N-central is acclaimed as one of the best IT management software solutions for managed service providers (MSPs) and IT professionals. It specializes in remote monitoring and management (RMM) of network devices, servers, and computers, making it an essential tool for overseeing and managing IT infrastructures efficiently. N-central is designed to automate routine tasks, provide comprehensive monitoring, and support proactive IT management, helping users to prevent issues before they impact business operations.
Pros
- Comprehensive remote monitoring
- Automation of routine maintenance tasks
- Scalable to any size of IT environment
Cons
- Steep learning curve for new users
- Setup and configuration can be time-intensive
- Pricing model may be challenging for small businesses
11. Rippling
Best for Unified Workforce and IT Management
Rippling stands out as one of the top IT management software solutions, uniquely blending workforce management with IT administration capabilities. It is particularly suited for businesses looking to streamline HR processes, payroll, and IT management within a single platform. Rippling allows for easy onboarding of employees, automates the management of user accounts across various systems, and ensures devices are secured and compliant. Its integration capabilities across a wide range of applications make it an excellent choice for companies aiming to reduce administrative overhead and improve operational efficiency.
Pros
- Integrates HR and IT management
- Automated employee onboarding and offboarding
- Extensive third-party application integration
Cons
- Can be costly for small businesses
- Complexity increases with customization
- Requires initial setup effort
12. Jamf Pro
Best for Apple Device Management
Jamf Pro is renowned as a leading IT management software solution tailored for the management of Apple devices within organizations. It excels in automating the deployment, inventory, and security of Macs, iPads, iPhones, and Apple TVs, making it indispensable for IT teams in environments with a significant number of Apple products. Jamf Pro ensures that Apple devices are seamlessly integrated into the IT infrastructure, providing a streamlined user experience while maintaining high levels of security and compliance.
Pros
- Specialized for Apple devices
- Automated device deployment and management
- Enhances security and compliance
Cons
- Limited to Apple ecosystem
- Pricing may be a concern for smaller organizations
- Learning curve for comprehensive feature utilization
13. SysAid
Best for ITSM and Help Desk Automation
SysAid is recognized as one of the top IT management software solutions, focusing on IT Service Management (ITSM) and help desk automation. It offers a suite of tools to manage incidents, service requests, and IT operations, making it ideal for organizations looking to improve their IT service delivery and support. SysAid uses automation to streamline processes, reduce response times, and increase the efficiency of IT teams. Its flexibility and scalability support the needs of small businesses to large enterprises.
Pros
- Comprehensive ITSM features
- Automation of service processes
- Scalable for all business sizes
Cons
- Interface can be less intuitive
- Customization requires effort
- Integration with third-party tools can be complex
14. Wrike
Best for Project and Work Management
Wrike stands out as a leading project management and collaboration platform, making it one of the best IT management software solutions for teams looking to streamline project workflows and enhance productivity. Designed for businesses of all sizes, Wrike offers customizable dashboards, workflows, and reports, facilitating efficient project planning, tracking, and collaboration. Its versatility makes it suitable for a wide range of industries and teams, including marketing, creative, and IT, who require a unified view of their projects and tasks.
Pros
- Customizable project workflows
- Real-time collaboration and communication
- Extensive integration with third-party apps
Cons
- Learning curve for advanced features
- Can be overwhelming for small teams
- Pricing may escalate with add-ons and larger teams
15. Malwarebytes for Business
Best for Advanced Malware Protection and Remediation
Malwarebytes for Business is acclaimed as a leading cybersecurity solution, offering one of the best IT management software options for protecting against advanced malware, ransomware, and other threats. Tailored for businesses of all sizes, it provides comprehensive endpoint protection, detection, and remediation capabilities. Malwarebytes for Business is designed to complement traditional antivirus solutions, offering a layered defense strategy that identifies and neutralizes threats more effectively, ensuring business continuity and safeguarding sensitive data.
Pros
- Advanced threat protection
- Comprehensive detection and remediation
- Easy to deploy and manage
Cons
- May require additional antivirus for full protection
- Pricing can be high for large deployments
- Some users report false positives
16. Splashtop
Best for Remote Access and Support
Splashtop emerges as a leading remote access tool, positioning itself as one of the best IT management software solutions for businesses and IT professionals needing reliable, secure remote access capabilities. It excels in providing fast and easy access to computers and devices from anywhere, at any time, making it ideal for remote support, IT management, and working from home scenarios. Splashtop's high-performance streaming, robust security features, and user-friendly interface ensure a seamless remote access experience for both administrators and end-users.
Pros
- High-performance remote access
- Robust security features
- User-friendly interface
Cons
- Limited advanced features in lower plans
- Subscription model may be costly over time
- Occasional latency in high-traffic periods
17. Jira
Best for Agile Project Management and Issue Tracking
Jira is renowned as one of the top IT management software solutions, especially favored by software development teams for its robust agile project management, issue tracking, and workflow customization capabilities. It supports various agile methodologies, including Scrum and Kanban, making it an indispensable tool for planning, tracking, and releasing high-quality software. Jira's flexibility allows for customization to fit any project type, while its extensive integration with development tools enhances collaboration and efficiency across teams.
Pros
- Supports Scrum and Kanban
- Highly customizable workflows
- Extensive third-party integrations
Cons
- Complex setup for beginners
- Performance can lag with large backlogs
- Pricing can escalate with additional features and users
18. SolarWinds Service Desk
Best for IT Service Management and Asset Tracking
SolarWinds Service Desk is highlighted as a leading solution in the realm of IT management software, particularly for its comprehensive IT Service Management (ITSM) and asset tracking features. It is designed to streamline service delivery and manage IT assets efficiently, making it ideal for businesses seeking to enhance their IT support and maintain a clear overview of their IT infrastructure. With its intuitive interface, SolarWinds Service Desk facilitates incident management, problem management, change management, and provides detailed insights into asset utilization and performance.
Pros
- Intuitive ITSM and asset management
- Streamlined incident and change management
- Detailed asset tracking and insights
Cons
- Customization can be complex
- May require additional training for full utilization
- Pricing structure can be expensive for full feature access
19. Remote Desktop Manager
Best for Centralized Remote Connection Management
Remote Desktop Manager is acclaimed for being one of the top IT management software solutions, specializing in the centralized management of remote connections and credentials. It's designed for IT departments and managed service providers who need to consolidate remote connection technologies, remote machine data, password management, and network access into a single platform. Remote Desktop Manager enhances security, streamlines connection management, and improves productivity by enabling quick access to remote resources and facilitating efficient management of IT assets.
Pros
- Consolidates remote connections
- Enhances security and compliance
- Streamlines password management
Cons
- Can be complex for new users
- Pricing may be high for small teams
- Requires setup and configuration effort
20. PDQ Deploy & Inventory
Best for Software Deployment and Inventory Management
PDQ Deploy & Inventory stands out as a top IT management software solution for IT professionals seeking efficient software deployment and comprehensive hardware and software inventory management. Ideal for managing Windows environments, it allows administrators to deploy updates and applications quickly across multiple computers without interrupting end users. PDQ Deploy & Inventory simplifies the management of software patches, applications, and inventory, making it easier for IT teams to maintain compliance, security, and up-to-date systems.
Pros
- Fast software deployment
- Comprehensive inventory management
- Simplifies patch management
Cons
- Primarily for Windows environments
- Limited functionality for Mac and Linux
- May require additional tools for complete IT management
IT Asset Management Software: FAQ
What is the best IT management tool?
When searching for the best IT management tool, Jira consistently emerges as a top contender, particularly for teams focused on agile project management and issue tracking. Renowned for its flexibility, Jira supports various agile methodologies, including Scrum and Kanban, and offers highly customizable workflows, making it indispensable for planning, tracking, and releasing high-quality software projects. With extensive third-party integrations, Jira enhances collaboration and efficiency, positioning it as the best IT management software solution for software development teams aiming for optimal project outcomes.
What is IT management software?
IT management software is a suite of tools designed to streamline and automate the tasks associated with managing an organization's information technology (IT) resources. These tools cover a broad range of functions, including but not limited to, network and device management, application and software deployment, patch management, security and compliance, and help desk and service management. The goal of IT management software is to enhance efficiency, improve security, ensure compliance, and facilitate the effective use of IT resources within businesses of all sizes.
Which software is best for management?
For overall management needs, ServiceNow IT Operations Management (ITOM) stands out as the best software, offering a comprehensive solution for optimizing IT infrastructure and operations through automation and artificial intelligence. ServiceNow ITOM is particularly effective for large enterprises seeking to gain visibility, automate IT processes, and enhance operational efficiency across their IT landscape. Its unified platform for IT services and operations, integrated AI for predictive analytics, and extensive IT automation capabilities make it the top choice for organizations aiming to elevate their IT management practices.
Which management system is best?
For businesses looking to align their investment decisions with strategic goals, ServiceNow Strategic Portfolio Management (SPM) is recognized as the best management system. It offers real-time insights into portfolio performance, enhances decision-making agility, and ensures that investments in projects, applications, and products drive maximum value. ServiceNow SPM excels in facilitating comprehensive management of enterprise portfolios, from ideation through execution, making it the premier choice for organizations committed to effective strategic planning and execution.
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