Carry out support communication without security obstacles.

Zendesk handles massive amounts of sensitive data, which makes it crucial to have visibility. Resmo collects all your assets in one place, allowing you to automate security audits, set notifications, and query resources.
Continuous Audit History
Resource and Config Discovery
Security Analysis and Alerts

Monitor Details of What You Own

Gain valuable insights into your customer support operations by analyzing Zendesk data. Examine agent activities, group interactions, and organization usage to optimize your support processes.

saas inventory
saas security policies

Run Automated Security Checks

Utilize Resmo to ensure your Zendesk configurations comply with best practices and organizational standards. Monitor OAuth token usage, app installations, and group settings to maintain a secure and compliant customer service environment.

✔︎ Ensure secure and compliant use of authentication tokens and client apps

✔︎ Align group and organizational settings with service management best practices

Get Real-Time Alerts for Critical Changes

From new user additions to group modifications and app updates, alerts enable quick adjustments, maintaining the effectiveness of your customer support system.

✔︎ Get instant alerts for important changes in user and group settings

✔︎ Respond swiftly to maintain a high-quality customer support system

saas security alerts
cloud security audit logs

Conduct Comprehensive Audits for Zendesk Activities

Access detailed logs of all Zendesk activities for in-depth analysis. Review changes in organizations, OAuth clients, and user activities to enhance understanding and management of your customer support operations.

Explore all resources from a unified view.

Managing SaaS security can easily become a challenge. Skip the challenges with Resmo by bringing all resources together on a single page. Discover users, groups, teams, escalations, and many other resources with their change histories.
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Resmo resources page

All key resources. Collected in near real time.

  • Account
  • Group
  • App Installation
  • OAuth Client
  • OAuth Token
  • User
  • Organization
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All resources and counting
Questions and rule checks
Resmo icon

Secure Zendesk with Resmo

Zendesk is a customer service software and support ticketing system that helps businesses improve customer relationships through higher customer engagement and better customer insights. It offers a suite of tools for customer communication, ticket management, knowledge base creation, and more.

Resmo's integration with Zendesk enhances your customer service operations by providing detailed insights into agent activities, organizational structures, and app installations. It also bolsters security by reporting on OAuth token and client details.

Key features:

  • Provide detailed information about support agents, their activity levels, and associated groups and organizations
  • Enumerate the number of organizations using the Zendesk platform, detailing their associated domain names and custom fields
  • List the groups in the organization, including their descriptions and visibility settings
  • Report on the details of OAuth tokens and clients used for authentication within the Zendesk account
  • Count the number of app installations and provides information about their settings, restrictions, and subscription statuses

Secure your growth. Know what is happening on SaaS and Cloud.

“If you are running a modern business on SaaS you need to check out Resmo for asset management. It's life changing. You can query users and assets over all major SaaS providers."

Daniel Grzelak, CISO at Linktree

We change the way modern teams do security.

Let us show you how.